Returns and Exchanges
Refund and exchange
Galwaykart has a smooth refund and exchange policy.
Refund Policy- There are two scenarios of refund:
First purchase refund:
- If the purchase dates are from 1-20 of the calendar month, then you can return the product within 30 days from the date of order purchased and get full refund amount. However, your ID will get terminated.
- If the purchased dates are from 21st to last day of the calendar month, then you have to return the product by 20th of next month. After that you will get full refund amount. However, your ID will get terminated.
- If you have purchased the order and you wish to return it after 31 days, then you will get 70 percent of refund amount excluding shipping charge. The maximum time frame to return the product is 182 days from the date of purchasing the order. This policy is known as Buy Back Policy. However, your ID will get terminated.
Please note that the shipping charges are non-refundable.
Re purchase refund
If you wish to get refund of your re purchased order, then your ID will get terminated. However, the shipping charges will not be refunded.
In case you receive the order with any outer damage or re pack please reject the same at the time of delivery. Once you reject the order you can notify us by sending an email at firstname.lastname@example.org by attaching the image or call us on our customer care number 01146277200. If address is incorrect then Galwaykart will not be responsible and the product will be auto returned.